Refund Policy
“Incense “ is committed to your satisfaction. If you have purchased digital/hard goods/subscription from Incense and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.
Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
- Refund must be requested in writing by contacting info@iloveincense.in
- Request of refund must be made within 30 days of the original purchase date
- Hard goods must be returned to Incense immediately, according to the instructions you will receive once contacting info@iloveincense.in as directed in step 1.
- The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Incense sole, reasonable discretion.
Non-returnable Items:
- Item
- Item
Refunds of Digital/Subscription Based Goods:
To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:
- Refund must be requested in writing by contacting info@iloveincense.in
- Request of refund must be made within 30 days of the original purchase date.
- Refund will be process within 3-4 days INCENSE WALLET as store credit and will be valid for 30 days from initiation.
Incense is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Incense at info@iloveincense.in for any questions related to our policy, or simply to let us know how we can help.
B 59/5 Nariana Industrial Area Phase 2 South West Delhi - 110028
info@iloveincense.in
+91-9873252595
https://iloveincense.in
